DIG Operations Takes Public Policing To Digital Platform

LAHORE, (APP – UrduPoint / Pakistan Point News – 30th Aug, 2026) Deputy Inspector General (DIG) Operations Lahore Faisal Kamran on Sunday

held his first Facebook open court, attracting participation of more than 10,000

citizens from Pakistan and different countries, in a new initiative aimed at bringing

police services closer to the public through digital platforms.

During the 45-minute online session, citizens directly shared their complaints,

police-related issues and suggestions with the DIG Operations. He also personally

contacted several citizens through phone calls after they approached him through

Facebook messages and listened to their grievances.

The DIG directed the relevant officers to address complaints related to Lahore on

a priority basis and provide feedback to the complainants, besides emphasizing

the need for an effective follow-up mechanism until resolution of public grievances.

Faisal Kamran said the online open court was aimed at ensuring citizens’ access

to police authorities at their doorstep, timely redressal of complaints and incorporation

of public opinion into policing. “Your opinion is important to us; action will be taken

on your identification of issues,” he said.

He urged citizens to become the eyes and ears of police and assist law-enforcement

agencies by reporting social and societal evils.

He particularly called for timely

information about dangerous activities including kite flying, aerial firing and one-wheeling.

The DIG also sought public cooperation in combating drugs, assuring that the name

and identity of informants would be kept strictly confidential. He said police action

would also be taken against illegal activities being carried out under the guise of

massage centres.

He said prevention of social evils and societal problems, along with controlling crime,

was also a responsibility of police, adding that public cooperation was essential for

achieving these objectives.

Faisal Kamran cautioned citizens against fraudulent housing societies and advised

them to verify the approval status of a housing scheme from the Lahore Development

Authority before purchasing property.

He also advised citizens to conduct property transactions through written agreements,

saying that a little precaution before purchasing a plot or property could save them from

major financial losses and fraud.

According to the spokesperson, the DIG Operations Lahore office would hold a public

open court six days a week, while an online Facebook open court would be held every Sunday.



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